Which operations can RPA handle?

RPA (Robotic Process Automation) is particularly effective at handling repetitive, rule-based tasks that involve structured data and standardized processes. The correct answer includes both document classification and claim processing, which exemplify tasks well-suited for RPA deployment.

Document classification allows RPA bots to automatically sort and categorize documents based on predefined criteria, significantly speeding up processes that would otherwise require human intervention. This capability enhances efficiency and accuracy while reducing the potential for errors.

Claim processing is another area where RPA excels. RPA can automate the collection and entry of data from various sources, such as form submissions or databases, into claims processing systems. This streamlining helps in managing high volumes of claims systematically, ensuring quick and accurate processing.

By combining these two operations, RPA not only saves time but also improves the overall efficiency of business processes. This dual capability effectively showcases RPA's strength in automating both document-oriented tasks and complex workflows.