Which layer does BPM mainly interact with in automation processes?

Business Process Management (BPM) primarily interacts with the Presentation Layer in automation processes because this layer is concerned with how the end user interacts with the system and the way processes are visually represented. The Presentation Layer typically involves user interfaces and touchpoints where users can initiate processes, monitor progress, and receive outcomes. BPM focuses on the overall workflow, ensuring that processes are designed and executed in an efficient manner while improving user experience through well-designed interfaces.

Although the Application Layer and Service Layer involve the execution of business logic and integration with various services, their primary concern is around the functionality and operation of applications rather than user interaction. The Data Management Layer deals with data storage and retrieval, which is more backend-oriented and does not directly engage with process management from a user's perspective. Therefore, the interaction of BPM is essentially rooted in optimizing and managing how users engage with processes, which aligns closely with the Presentation Layer.