What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is defined as a technology that employs software robots or "bots" to automate repetitive, rule-based tasks typically performed by humans. This form of automation is designed to mimic the actions of a human interacting with digital systems to execute a business process. The key aspect of RPA is its ability to significantly improve efficiency and accuracy by handling mundane tasks without direct human intervention.

RPA is particularly beneficial in scenarios where high volumes of data entry, processing, and management are involved, allowing organizations to allocate human resources to more complex, value-added activities. Because RPA operates at the user interface level, it does not require deep integration with underlying systems, making it a versatile solution for many business operations.

This understanding sets RPA apart from other technologies such as methods for software development or data tools. Those alternatives focus more on creating software or analyzing data rather than automating tasks across existing applications. The clarity on the distinction illustrates how RPA specifically targets task automation rather than engaging in programming or analytical functions.